Support

Read our client testimonials

 

Don’t take our word for our IT support levels, read a few of our current real life client testimonials.

As a growing business becoming almost completely reliant on it's IT systems we needed to find a support provider we could rely on. Selecting Ashby was the perfect choice; they're always there when we need them and understand when we need them, we really need them. Now when we have an IT issue; instead of panic we just call Ashby and it gets sorted, they really do provide a necessary security blanket!

Tony Dearden
Managing Director, Serenco

2014-08-04T09:49:10+00:00

Tony Dearden
Managing Director, Serenco

As a growing business becoming almost completely reliant on it's IT systems we needed to find a support provider we could rely on. Selecting Ashby was the perfect choice; they're always there when we need them and understand when we need them, we really need them. Now when we have an IT issue; instead of panic we just call Ashby and it gets sorted, they really do provide a necessary security blanket!
Main Line Timber Ltd has been a customer of Ashby Computer Services for a number of years now and they have always provided us with a very good service, and shown us that they are extremely professional, cheerful and friendly people!

Main Line Timber Ltd
Repair Customer

2014-08-04T09:49:48+00:00

Main Line Timber Ltd
Repair Customer

Main Line Timber Ltd has been a customer of Ashby Computer Services for a number of years now and they have always provided us with a very good service, and shown us that they are extremely professional, cheerful and friendly people!
Ashby Computer Services have supplied & supported our computer system for the past 9 years and we have always found the team to be helpful, pleasant, and willing to give their support no matter how trivial the problem is. We would have no hesitation in recommending their services to anyone thinking of using them. Thank you Ashby!

Gill Valentine
The Salvation Army

2014-08-04T10:19:39+00:00

Gill Valentine
The Salvation Army

Ashby Computer Services have supplied & supported our computer system for the past 9 years and we have always found the team to be helpful, pleasant, and willing to give their support no matter how trivial the problem is. We would have no hesitation in recommending their services to anyone thinking of using them. Thank you Ashby!
We have had a long and successful business relationship with Ashby Computers Services. They deal with all of our IT requirements from our server to our printers and any technical problems, they deal with in a prompt and efficient manner. The staff are always beyond helpful and extraordinarily knowledgeable, never leaving us in any doubt that they will satisfy our IT needs. We would highly recommend them to any company or individual who requires an expert IT company at a fair price.

Liam Wood
Wintle Heating & Plumbing Ltd

2014-08-04T10:23:34+00:00

Liam Wood
Wintle Heating & Plumbing Ltd

We have had a long and successful business relationship with Ashby Computers Services. They deal with all of our IT requirements from our server to our printers and any technical problems, they deal with in a prompt and efficient manner. The staff are always beyond helpful and extraordinarily knowledgeable, never leaving us in any doubt that they will satisfy our IT needs. We would highly recommend them to any company or individual who requires an expert IT company at a fair price.
We were looking to change our IT support provider and needed quick advice and help with various IT issues. After meeting with Ashby Computers it was an easy decision for us to sign up with such a professional company with a strong team of experts. We are now receiving a high level of support, they are always very responsive and readily available and itís a relief to know that they are available to support us. We would definitely recommend their services to anyone who need to outsource their IT department without too much investment.

Emma Manning
CESAB Material Handling UK

2014-08-04T10:25:38+00:00

Emma Manning
CESAB Material Handling UK

We were looking to change our IT support provider and needed quick advice and help with various IT issues. After meeting with Ashby Computers it was an easy decision for us to sign up with such a professional company with a strong team of experts. We are now receiving a high level of support, they are always very responsive and readily available and itís a relief to know that they are available to support us. We would definitely recommend their services to anyone who need to outsource their IT department without too much investment.
Ashby have been providing technical and hardware support for us since 2011. In this time we have found their services to be first class and excellent value for money. That we have built a strong relationship on the years, is largely due to Ashby's long term retention of knowledgeable and personable staff.

Mark Abbott
Hunter Douglas Architectural Projects UK

2014-08-04T10:29:07+00:00

Mark Abbott
Hunter Douglas Architectural Projects UK

Ashby have been providing technical and hardware support for us since 2011. In this time we have found their services to be first class and excellent value for money. That we have built a strong relationship on the years, is largely due to Ashby's long term retention of knowledgeable and personable staff.
Always a friendly and quick service. Their knowledge is excellent of all IT issues, ranging from Server Crashes and Networking to a simple PC install.

Mark Russell
Filtration Control

2014-08-04T10:32:44+00:00

Mark Russell
Filtration Control

Always a friendly and quick service. Their knowledge is excellent of all IT issues, ranging from Server Crashes and Networking to a simple PC install.
Ashby Computing have provided Ilmor Engineering with hardware and system support since 2012. We find them professional, suitably skilled and effective in dealing with the issues we present them with. Their engineers who come on site are hardworking and friendly and overall we are very happy with the service we receive.

Rupert
A local engineering company

2014-08-04T10:35:17+00:00

Rupert
A local engineering company

Ashby Computing have provided Ilmor Engineering with hardware and system support since 2012. We find them professional, suitably skilled and effective in dealing with the issues we present them with. Their engineers who come on site are hardworking and friendly and overall we are very happy with the service we receive.
We have been customers for many many years and thank you all for your continued support

Suzanne Coleman
Glenvale Packaging

2014-08-06T13:31:12+00:00

Suzanne Coleman
Glenvale Packaging

We have been customers for many many years and thank you all for your continued support
Before Ashby it was always a problem if your computers went wrong. “ Who knew what they were doing and could fix it” now we just call our IT  department Ashby and they know what to do!

Lesley Ellwood
MLS Northampton

2014-08-06T13:31:49+00:00

Lesley Ellwood
MLS Northampton

Before Ashby it was always a problem if your computers went wrong. “ Who knew what they were doing and could fix it” now we just call our IT  department Ashby and they know what to do!
We have always found the Ashby Computers Team to be friendly, knowledgeable and responsive.
When you rely on IT to keep in touch with worldwide clients, you need to know that you have a system which works
and how to cope if there are problems – Ashby’s are the team for us.

Josephine Rodgers and Phil Malone
Countrywise Communication

2014-08-06T13:41:25+00:00

Josephine Rodgers and Phil Malone
Countrywise Communication

We have always found the Ashby Computers Team to be friendly, knowledgeable and responsive. When you rely on IT to keep in touch with worldwide clients, you need to know that you have a system which works and how to cope if there are problems – Ashby’s are the team for us.
We approached Ashby Computer having become frustrated with our previous support provider.

We needed support around our IT system, its security and general advice ongoing along with revamping some of our services such as broadband and upgrading to a cloud based system. From the outset Ashby made sure they got to understand what we did, how we did it and then formulated options that were open to us. The advice was based on sound understanding of us as an organisation but also a long term strategy that would meet our needs ongoing. The transition was smooth and from day one they took ownership of tasks related to the transfer. What’s more is that it wasn’t just to get us on board as since then the service has remained fantastic. We get prompt responses to our queries, clear answers and support across the whole company. I genuinely would recommend Ashby to any local SME.

Zaf Bhatti
Nabida Care Management

2017-02-21T13:17:28+00:00

Zaf Bhatti
Nabida Care Management

We approached Ashby Computer having become frustrated with our previous support provider. We needed support around our IT system, its security and general advice ongoing along with revamping some of our services such as broadband and upgrading to a cloud based system. From the outset Ashby made sure they got to understand what we did, how we did it and then formulated options that were open to us. The advice was based on sound understanding of us as an organisation but also a long term strategy that would meet our needs ongoing. The transition was smooth and from day one they took ownership of tasks related to the transfer. What’s more is that it wasn’t just to get us on board as since then the service has remained fantastic. We get prompt responses to our queries, clear answers and support across the whole company. I genuinely would recommend Ashby to any local SME.
Whenever I call Ashby’s asking for advice, I am always greeted with the receptionist who is very helpful, very quick to log the call and pass it to the appropriate person.

There is always a prompt response, very professional and efficient, nothing is ever to much trouble, even to the extent of sending a member of the team to sort out an issue in the office within an hour.

I would be very happy to recommend Ashby’s to other clients.

Pam Dearn
The Healing Trust

2017-02-21T16:28:57+00:00

Pam Dearn
The Healing Trust

Whenever I call Ashby’s asking for advice, I am always greeted with the receptionist who is very helpful, very quick to log the call and pass it to the appropriate person. There is always a prompt response, very professional and efficient, nothing is ever to much trouble, even to the extent of sending a member of the team to sort out an issue in the office within an hour. I would be very happy to recommend Ashby’s to other clients.
We asked Ashby Computers to help us at short notice re moving mail to Office 365.

Ian was fantastic; explained all the options and costs in layman terms and the move to the ‘cloud’ worked promptly and seamlessly.

No problems encountered since so it’s a big recommendation for Ashby Computers and Ian in particular.

Chris Gutowski
Magic Shine UK

2017-02-22T08:27:19+00:00

Chris Gutowski
Magic Shine UK

We asked Ashby Computers to help us at short notice re moving mail to Office 365. Ian was fantastic; explained all the options and costs in layman terms and the move to the ‘cloud’ worked promptly and seamlessly. No problems encountered since so it’s a big recommendation for Ashby Computers and Ian in particular.
It has been approx. 3 of years now since you installed my 2 machines, printer, and other hardware/software. I’m very pleased I made the move.

I always make clear to my customers in my practice of the comfort factor.

Your business is no different. I gain a great deal of comfort knowing that you are at the end of the phone, and in the majority of occasions, logging on to my problem whilst talking to you.

Where I perceive headaches and problems, you resolve these with due diligence and understanding.

Would I recommend you to other businesses and individuals – yes I would and have done so.

Bob Frost
Frost & Co

2017-02-24T12:02:35+00:00

Bob Frost
Frost & Co

It has been approx. 3 of years now since you installed my 2 machines, printer, and other hardware/software. I’m very pleased I made the move. I always make clear to my customers in my practice of the comfort factor. Your business is no different. I gain a great deal of comfort knowing that you are at the end of the phone, and in the majority of occasions, logging on to my problem whilst talking to you. Where I perceive headaches and problems, you resolve these with due diligence and understanding. Would I recommend you to other businesses and individuals – yes I would and have done so.
Although, I look after the IT for my company, I felt that we needed a company to assist us with installations and other areas that I don't necessarily have background or experience in, as well as cover for holidays. We chose Ashby Computer Services because they not only work with other engineering firms and are familiar with the types of programs we use in our business, but also have the key core competencies which are very important to us. They have been a big help to us by troubleshooting and working on server-related issues that we don't have the time or expertise to do, and have found the staff to be very friendly and easy to work with.

Tony Scavaci
Shield Aluminium

2017-02-27T10:26:16+00:00

Tony Scavaci
Shield Aluminium

Although, I look after the IT for my company, I felt that we needed a company to assist us with installations and other areas that I don't necessarily have background or experience in, as well as cover for holidays. We chose Ashby Computer Services because they not only work with other engineering firms and are familiar with the types of programs we use in our business, but also have the key core competencies which are very important to us. They have been a big help to us by troubleshooting and working on server-related issues that we don't have the time or expertise to do, and have found the staff to be very friendly and easy to work with.

For more information about our services, please call us today on 01604 790979.