IT Support & Cyber Security Insights
Whats your power down plan
Whats your power down planAs we’ve already highlighted, many businesses are now planning for possible power outages and blackouts. The one question we’ve been hearing from many of our clients is what needs to be turned off and when? From an IT and facilities...
Keep you software budget under control with this advice.
Keep you software budget under control with this advice.Software licenses can be a major expense for businesses, particularly for those that rely on multiple software programs to run their operations. While these licenses are often necessary for productivity and...
How Long Do You Retain Digital Files?
How Long Do You Retain Digital Files?As a business owner or corporate manager, you likely have a digital storage facility for your documents. Companies must retain digital copies of documents like bank statements and tax returns to comply with regulations. However,...
How Hackers Were Able To Access Uber’s IT Systems and What You Can Learn
How Hackers Were Able To Access Uber’s IT Systems and What You Can LearnOn 15th September 2022, an 18-year-old hacker penetrated Uber's systems by accessing the company's third-party services. It has echoes of the SolarWinds hack of 2019, with a similar m.o. According...
5 step business guide to changing IT provider
5 step business guide to changing IT providerIn this article, we outline the key areas to cover when changing IT provider. This is going on the assumption that the business has either: 1) A fully outsourced IT company is providing relevant IT services. 2) Internal IT...
Teams Vs Zoom which one do you use?
Teams Vs Zoom which one do you use?Microsoft has been playing catchup with Zoom since the lockdown started. A massive influx to both the platforms saw a focus of attention on the two popular software service. Many times we're asked which should we use? Which one is...
Is your IT super secure?
Is Your IT Super Secure?Our in-house cyber security expert is now recommending local businesses act immediately to secure their IT infrastructure and online services. A highly complex password and multi-factor authentication are now just basic security measures all...
5 Ways to Avoid Backfires From Your Employee Monitoring Program
5 Ways to Avoid Backfires From Your Employee Monitoring ProgramThere is some research that indicates that an increase in employee surveillance (if it’s not done properly) can decrease employee productivity and increase churn – and this makes the process completely...
3 Ways Your MSP Can Help You Forecast Next Year’s IT Costs
3 Ways Your MSP Can Help You Forecast Next Year's IT Costs Managed Service Providers (or MSPs) don't always get a seat at the boardroom table when their clients are are putting together forecasts on a quarterly or yearly basis. Many providers are looked at as “fixers”...
How to Safely Dispose of Hardware (That Once Contained Patient Data)
How to Safely Dispose of Hardware (That Once Contained Patient Data)Computers that have passed through the healthcare industry are some of the most valuable buys on the black market and dark web. What should healthcare companies and institutions do with their old or...
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