IT Support for Law Firms
When legal firms and solicitors handle highly confidential and personal information, they need to ensure their cyber security and IT systems keep operations secure. From client communications and handling payments to accessing vital information promptly, it’s imperative your IT infrastructure keeps up.
At Ashby Computers, we offer comprehensive managed IT services to law firms and solicitors. Our IT support is tailored to the legal sector to provide an end-to-end IT solution. This includes safeguarding sensitive data and ensuring software and hardware perform at peak.
Types of Legal IT Support
Cyber Security
As cyber threats become more complex, your data is at a higher risk of being exploited by hackers. With our expert legal IT support, you can rest assured that your digital assets are fully protected. This includes various cyber security measures to protect employees and clients and proactively prevent emerging threats – reassuring your clients that, as a law firm, you’re always secure and compliant.
Managed IT Services
Consider us your law firm’s IT department. We provide a fully managed IT service to solicitors and legal professionals to ensure your IT infrastructure strengthens your business. From installing new software to preventing cyber attacks, we manage, monitor, and maximise your IT systems, minimising potential business downtime and optimising the services you offer.
User Awareness
We offer a free cyber security assessment to check your law firm’s digital defences. Our in-depth vulnerability testing reviews every available access to your data, including IP addresses, IT software, and emails. We can also support your team in cyber awareness and create real-life simulations, such as phishing emails, to test and enhance your digital security.
Remote Helpdesk
As your legal firm’s IT partner, you have access to a team of reliable, proactive, and friendly IT specialists. We’re on hand to give you peace of mind that your IT systems run efficiently and securely. If there’s an issue, simply contact our helpdesk, and we can quickly resolve the issue or offer advice remotely. Providing a single point of contact for your IT support.
The Benefits of IT Support for Legal Firms
- Save money with effective IT systems
- Maximise billable hours
- Provide a better service to your clients
- Remain compliant at all times
- Protect your trusted reputation
- Secure data storage and information sharing
- Increase operational efficiency
- Expert IT support for the legal sector
The Legal Sector’s First Choice for IT Support
We understand that reputation and trust are essential in law firms. This comes down to great service backed by a reliable IT infrastructure. We implement the right IT support, cyber security, and industry-leading software to enable legal professionals to confidently provide a high-end resolution for their clients.
Why Choose Ashby Computers
Cost-Effective IT Contracts
Our flat-free contracts provide cost-effective IT solutions to businesses of any size within the legal sector. You’ll receive managed IT support, which is fully customisable to meet your needs and deliver a high ROI. We will never charge you over the odds for minor IT issues, as we aspire to provide you with quick, long-lasting solutions. We’ll keep you informed at every stage so you won’t have any unwanted surprises when you receive your invoice.
Fast, Efficient Results
We know the importance of IT in the legal world. It is crucial for securing your data and ensuring smooth, easy access to vital information in a timely manner. Our team of IT experts is always on hand and goes the extra mile to resolve IT issues and prevent further ones. We always provide a friendly, transparent, and result-driven IT service that saves you time, stress, and costly solutions.
Highly Qualified IT Support Team
Our IT technicians are fully trained and have the highest IT qualifications to support your IT needs. We have some of Northamptonshire’s most efficient IT engineers who are available to assist the legal sector. With accreditation from Microsoft & CompTIA, you can rest assured that our IT team includes the best people equipped to provide your business with the IT support it deserves.
Effective Communication
Your expertise lies in financial services. Ours lie in protecting your services through secure IT solutions. From full IT management and remote IT support to cybersecurity and Office 365 optimisation, we’ll always provide expert advice to increase productivity and security. We always communicate in a friendly and personable manner, avoiding unnecessary IT jargon and complexities. Our mission is to explain the issues as soon as they’re diagnosed and find a fast, efficient and effective solution.
Excellent Customer Service
We take pride in delivering excellent customer service, ensuring that every interaction is professional, friendly, and tailored to meet your needs. Our commitment to customer satisfaction is reflected in our outstanding reviews on platforms like Google and Review.io. In fact, 99% of our customers would recommend our services to others, a testament to the trust and confidence we’ve built over the years.
Flexible IT Support
Whether you’re a single user or managing a team of 100, our dedicated IT support services are designed to meet your unique needs. We provide reliable assistance and proactive solutions to ensure your IT systems run smoothly every day. From troubleshooting issues to routine maintenance, our team is here to help, allowing you to focus on achieving your business goals.
FAQs
Legal IT support refers to specific IT services best suited to the legal sector. This can include a fully managed IT package or ad-hoc support. These services are tailored to your law firm or solicitors’ needs and focus on providing a secure IT infrastructure for staff and clients.
Our managed IT packages are bespoke to your law firm’s requirements and scalable as your firm expands to more devices and users. Managed IT support often includes cyber security assessments, Cloud services and Office 365 solutions, and continuous remote IT support. Basically, any IT solution that increases your digital safety, operational efficiency and return on investment.
The cost of legal IT support depends on the size of your law firm and business requirements. We offer IT services to all legal professionals, from independent solicitors to large legal firms. Please contact Ashby Computers for a free consultation, during which we can conduct a site visit and expertly recommend the best IT solution for your business.
No – we provide effective and trusted managed IT services to legal firms of all sizes. Any legal professional is at risk of cyber threats and will benefit from a secure, efficient IT system. By having a reliable IT partner onboard, we can help prevent business downtime and real-time IT issues to keep you running.
Whereas an in-house IT team may have multiple issues to deal with, Ashby Computers is your dedicated IT partner. Our IT support contracts are 4 working hours; however, our team often responds faster as we know the significance an IT issue can have for legal services. Our current response time is around 11 minutes, so you can feel confident you always have IT support.
Contracted customers
Tickets logged in trailing 30 days
Minutes average response time
Contracted client computers
%
Of customers would recommend Ashby to another
Get In Touch Today
Established for over 30 years
We have grown to support over 3000 concurrent IT systems, with no business ever being too small or too big.
We pride ourselves on our customer rentention rate of over 99% and average response times being excellent.
Tel:
01604 790979
Email:
Sales: sales@ashbycomputers.co.uk
Enquiries: enquiries@ashbycomputers.co.uk
Ashby Computers Services
Longman Court
Sketty Close
Brackmills
Northampton
NN4 7PL
What our Clients say about us
To find out more about our IT Solutions services, please give us a call on 01604 790979 or email us at service@ashbycomputers.co.uk