How much does this service cost?

Each company is different but the costs are based on a per device or per user basis.

What are the benefits of Remote IT support?

One of the biggest benefits of remote IT Support is the cost savings that businesses experience by making business IT support costs lower as you are reducing the travel times. A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, can still be included even with a remote support only contract.

What is remote support?

Most IT issues are now dealt with remotely and the need to attend site for IT faults is a lot less, so why pay for site visits if they are not needed? With our secure Teamviewer application our engineers will connect onto your machines and resolve the IT fault/s that you may have much quicker than waiting for a site visit.

What response times are available?

By default our support contracts are 4 working hours, however we rarely ever take that long (not once in the past 4 years) with the current response time for the past trailing 7 days being 11 minutes.

What size business can benefit from remote IT support?

Our team can and do support any size of business from 1 user up to a company of 150 IT users. We have specialised knowledge in a large number of industries and have seen a vast amount of line of business applications which we can also first line assist with.

IT Support Tailored for Law Firms

Secure, compliant, and reliable IT support designed to protect client data and keep legal teams productive.

Speak to an IT Expert

When legal firms and solicitors handle highly confidential and personal information, they need to ensure their cyber security and IT systems keep operations secure. From client communications and handling payments to accessing vital information promptly, it’s imperative your IT infrastructure keeps up.

At Ashby Computers, we offer comprehensive managed IT services to law firms and solicitors. Our IT support is tailored to the legal sector to provide an end-to-end IT solution. This includes safeguarding sensitive data and ensuring software and hardware perform at peak.

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Types of Legal IT Support

Cyber Security

As cyber threats become more complex, your data is at a higher risk of being exploited by hackers. With our expert legal IT support, you can rest assured that your digital assets are fully protected. This includes various cyber security measures to protect employees and clients and proactively prevent emerging threats – reassuring your clients that, as a law firm, you’re always secure and compliant.

Managed IT Services

Consider us your law firm’s IT department. We provide a fully managed IT service to solicitors and legal professionals to ensure your IT infrastructure strengthens your business. From installing new software to preventing cyber attacks, we manage, monitor, and maximise your IT systems, minimising potential business downtime and optimising the services you offer.

User Awareness

We offer a free cyber security assessment to check your law firm’s digital defences. Our in-depth vulnerability testing reviews every available access to your data, including IP addresses, IT software, and emails. We can also support your team in cyber awareness and create real-life simulations, such as phishing emails, to test and enhance your digital security.

Remote Helpdesk

As your legal firm’s IT partner, you have access to a team of reliable, proactive, and friendly IT specialists. We’re on hand to give you peace of mind that your IT systems run efficiently and securely. If there’s an issue, simply contact our helpdesk, and we can quickly resolve the issue or offer advice remotely. Providing a single point of contact for your IT support.

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The Benefits of IT Support for Legal Firms

Save money with effective IT systems
Maximise billable hours
Provide a better service to your clients
Remain compliant at all times
Protect your trusted reputation
Secure data storage and information sharing
Increase operational efficiency
Expert IT support for the legal sector

The Legal Sector’s First Choice for IT Support

We understand that reputation and trust are essential in law firms. This comes down to great service backed by a reliable IT infrastructure. We implement the right IT support, cyber security, and industry-leading software to enable legal professionals to confidently provide a high-end resolution for their clients.

About Us

Why Choose Ashby Computers

Cost-Effective IT Contracts

Our flat-free contracts provide cost-effective IT solutions to businesses of any size within the legal sector. You’ll receive managed IT support, which is fully customisable to meet your needs and deliver a high ROI. We will never charge you over the odds for minor IT issues, as we aspire to provide you with quick, long-lasting solutions. We’ll keep you informed at every stage so you won’t have any unwanted surprises when you receive your invoice.

Fast, Efficient Results

We know the importance of IT in the legal world. It is crucial for securing your data and ensuring smooth, easy access to vital information in a timely manner. Our team of IT experts is always on hand and goes the extra mile to resolve IT issues and prevent further ones. We always provide a friendly, transparent, and result-driven IT service that saves you time, stress, and costly solutions.

Highly Qualified IT Support Team

Our IT technicians are fully trained and have the highest IT qualifications to support your IT needs. We have some of Northamptonshire’s most efficient IT engineers who are available to assist the legal sector. With accreditation from Microsoft & CompTIA, you can rest assured that our IT team includes the best people equipped to provide your business with the IT support it deserves.

Effective Communication

Your expertise lies in financial services. Ours lie in protecting your services through secure IT solutions. From full IT management and remote IT support to cybersecurity and Office 365 optimisation, we’ll always provide expert advice to increase productivity and security. We always communicate in a friendly and personable manner, avoiding unnecessary IT jargon and complexities. Our mission is to explain the issues as soon as they’re diagnosed and find a fast, efficient and effective solution.

Excellent Customer Service

We take pride in delivering excellent customer service, ensuring that every interaction is professional, friendly, and tailored to meet your needs. Our commitment to customer satisfaction is reflected in our outstanding reviews on platforms like Google and Review.io. In fact, 99% of our customers would recommend our services to others, a testament to the trust and confidence we’ve built over the years.

Flexible IT Support

Whether you’re a single user or managing a team of 100, our dedicated IT support services are designed to meet your unique needs. We provide reliable assistance and proactive solutions to ensure your IT systems run smoothly every day. From troubleshooting issues to routine maintenance, our team is here to help, allowing you to focus on achieving your business goals.

Frequently Asked Questions

What are your response times to IT queries?

IT Support for Law Firms

Does the size of our law firm matter?

IT Support for Law Firms

How much does the IT support cost?

IT Support for Law Firms

What’s included in managed IT support for law firms?

IT Support for Law Firms

What is legal IT support?

IT Support for Law Firms

Do you support case management and legal software?

IT Support for Law Firms

How do you protect confidential client data?

IT Support for Law Firms

Ashby Computer Services provides IT support for small and medium-sized businesses across Northamptonshire.

We support organisations in Northampton, Kettering, Corby, Wellingborough, and surrounding areas, delivering managed IT support, helpdesk services, cyber security, and ongoing IT management.