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Trusted Managed IT support for Finance Providers

Financial services operate on a secure and reliable IT infrastructure. The smallest glitch can cause catastrophic results, impacting reputation and client confidence. When money is involved, robust IT support is essential — safeguarding sensitive information and personal data and ensuring systems and software are impenetrable.

Ashby Computers is an expert IT partner for financial service providers in Northamptonshire including Kettering, Wellingborough, Corby, Rugby, Rushden, and Northampton.We provide strategic advice to protect your staff and clients, keep you FCA compliant, and implement IT solutions that evolve with business growth and the latest technology.

Types of Manufacturing IT Services

Cyber-threat Prevention

Financial service providers of any size are prime targets for cyber threats, hacking, and malware. With highly intricate attacks, we implement a robust cybersecurity system to prevent and protect your digital assets. We’re proactive rather than reactive to save you time and avoid costly solutions, while keeping you compliant and your data safe.

User Vulnerabilities

From training and Cloud IT solutions to remote IT support and an efficient IT helpdesk, we support financial service teams. With employees sharing data from various locations, our IT setups ensure your networks and potential weak points are secure and robust. We also provide additional support for password problems and spotting phishing emails.

Safe Transaction Handling

Companies that manage money are at a higher risk for hackers. Our engineers not only recommend a strategic approach to secure your data and mitigate these risks, but we also implement a matrix of IT security software to keep your and your client’s financial data safe. Overseeing any transactions, from processing payments to money transfers and fraud detection.

Secure Financial Data

Our managed IT services ensure that any company within the financial sector remains secure and compliant with Government regulations. With complex IT systems tailored to your requirements, you have peace of mind that personal data and financial information are secure. Our disaster recovery strategy also minimises operational downtime, helps prevent financial losses, and cements client confidence.

The Benefits of Managed IT Support for Financial Services

  • Secure data storage, handling and sharing
  • Business scalability and continuation
  • Minimise business downtime
  • Increase operational efficiency and security
  • Strategical advice for growing business and the latest IT threats
  • Full IT management and on-hand IT support

Your First Choice for Financial IT Support

IT is essential to the success and security of the financial world. Digital assets and transactions allow companies to operate, so IT systems must be functional, effective, and secure. As your IT Partner, you’ll receive expert advice and scalable solutions that prevent the latest cyber threats, as well as a team continually working behind the scenes to protect your investment.

Why Choose Ashby Computers?

Cost-Effective IT Contracts

Our flat-fee cost format offers cost-effective IT solutions to any business of any size within the financial sector. This means you’ll receive tailored IT support to meet your requirements, whether you have one or multiple users. We will never charge you over the odds for a simple IT service. Our team aspires to find the best, long-lasting solution, keeping you informed of every update along the way. So you won’t have any unwanted surprises when you receive your invoice.

Fast, Efficient Results

For financial service providers, we understand the importance of your IT system and security in your day-to-day processes. Our team of IT specialists goes above and beyond, continuously preventing cyber attacks. They’re also available via our IT helpdesk to quickly resolve real-time IT issues. We always provide a friendly, transparent, and result-driven IT service that saves you time, stress, and costly solutions.

Highly Qualified IT Support Team

Our IT technicians have the highest level of training required to complete the job to the standards that we strive for. We have some of the most efficient IT engineers in Northamptonshire who are available as and when you need their help.

With accreditation from Microsoft & CompTIA, you can rest assured that our IT engineers are the best people equipped to proved your business with the IT support it deserves.

Effective Communication

Your expertise lies in financial services. Ours lie in protecting your services through secure IT solutions. From full IT management and remote IT support to cybersecurity and Office 365 optimisation, we’ll always provide expert advice to increase productivity and security. We always communicate in a friendly and personable manner, avoiding unnecessary IT jargon and complexities. Our mission is to explain the issues as soon as they’re diagnosed and find a fast, efficient and effective solution.

Excellent Customer Service

We take pride in delivering excellent customer service, ensuring that every interaction is professional, friendly, and tailored to meet the needs of a financial service provider. Our commitment to customer satisfaction is reflected in our outstanding reviews on platforms like Google and Review.io. In fact, 99% of our customers would recommend our services to others, a testament to the trust and confidence we’ve built over the years.

Flexible IT Support

Whether you’re a financial services team with a single user or managing a team of 100, our dedicated IT support services are designed to meet your unique needs. We provide reliable assistance and proactive solutions to ensure your IT systems run smoothly daily. From troubleshooting issues to routine maintenance, our team is here to help, allowing you to focus on achieving your business goals.

FAQs for Financial Services IT Support

Category: finance-providers

IT support for financial services is an IT service tailored specifically to the needs of financial service providers. This can include a fully managed IT package or ad-hoc IT support. These IT services focus on providing a secure IT infrastructure for staff and clients so sensitive data can be safely stored and shared. This may include email support, Cloud solutions, and cyber security, which Ashby Computers offers.

Category: finance-providers

The cost of financial service IT support depends on your operational size, unique processes, and specific requirements. Please contact Ashby Computers for a free consultation, during which we can conduct a site visit and expertly recommend the best IT solution for your infrastructure.

Category: finance-providers

No – any company dealing with money and finance should have a robust and credible IT support system in place. Whether you’re an accountant, online shop owner, or running a large financial institution, you need to ensure your communications and financial and personal data storage are secure. Furthermore, any sized company is at risk of cyber attacks, so having a trusted IT partner onboard can help prevent business downtime and cyber threats, and support real-time IT issues.  

Category: finance-providers

Whereas an in-house IT team may have multiple issues to deal with, Ashby Computers is your dedicated IT partner. Our IT support contracts are 4 working hours; however, our team often responds faster as we know the significance an IT issue can have on manufacturers. Our current response time is around 11 minutes, so you can feel confident you always have IT support.

Contracted customers

Tickets logged in trailing 30 days

Minutes average response time

Contracted client computers

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Of customers would recommend Ashby to another

Get In Touch Today

Established for over 30 years

We have grown to support over 3000 concurrent IT systems, with no business ever being too small or too big.

We pride ourselves on our customer rentention rate of over 99% and average response times being excellent. 

Tel:
01604 790979

Email:

Sales: sales@ashbycomputers.co.uk

Enquiries: enquiries@ashbycomputers.co.uk

Ashby Computers Services
Longman Court
Sketty Close
Brackmills
Northampton
NN4 7PL

What our Clients say about us

To find out more about our IT Solutions services, please give us a call on 01604 790979 or email us at service@ashbycomputers.co.uk