Healthcare IT Support
We provide trusted IT solutions for the medical and healthcare sectors. Our managed IT services ensure your IT systems run securely and efficiently so you can provide the best care to your patients.
Types of Healthcare IT Support Services
Cyber-threat Prevention
As cyber threats become more complex, your data is at a higher risk of being exploited by hackers. With our expert legal IT support, you can rest assured that your digital assets are fully protected. This includes various cyber security measures to protect employees and clients and proactively prevent emerging threats – reassuring your clients that, as a law firm, you’re always secure and compliant.
User Vulnerabilities
If not managed correctly, user logins, passwords and devices can cause major IT issues, viruses and cyber-attacks in the healthcare industry. We work with your medical professionals to strengthen access to information and are on hand to support your team with any IT emergencies.
Office 365 Support
For many healthcare and medical professionals, internal and external communications occur via email. This also includes attaching and sharing sensitive information. Our cloud services help medical professionals organise and backup key emails, as well as help you identify harmful scams and phishing emails.
Maintenance & Support
Have peace of mind that your IT systems are performing efficiently with in-depth IT maintenance. As your IT partner, we’ll perform regular tests to check your devices, software, and cyber threats and ensure your IT systems are working correctly and safely at all times.
The Benefits of IT Support for the Medical Sector
- Secure data storage, handling and sharing
- Protecting personal information
- Preventing harmful cyber-attacks and threats
- Minimise operational downtime
- Increase confidence in staff and patients
- Streamline processes and enhance efficiency
- Strategical advice for scaling businesses
- Full IT management services and IT support
Your First Choice for Medical IT Support
A secure IT infrastructure is the backbone for many healthcare and medical organisations. From storing patient information to sharing medical documents, you must feel confident that delicate data stays in the right hands. Our healthcare-managed IT services cover every area of your IT setup to help you work safely and swiftly.
Why Choose Ashby Computers?
Cost-Effect IT Contracts
With so many priorities within the healthcare sector, you should not have to deal with high IT support costs. That’s why we offer flat-fee contracts tailored to your requirements. We never overcharge on a simple IT fix – aspiring for a quick and effective solution instead. You’ll be updated regarding any amendments, so there will be no surprises when it comes to your invoice.
Fast, Efficient Results
For healthcare and medical providers, a robust and reliable IT system helps run appointments and patient communication. Time is extremely valuable, and our medical IT support services ensure you can continue with your day-to-day without the hindrance of business downtime or IT issues.
Highly Qualified IT Support Team
When you partner with Ashby Computers, you have access to the highest level of IT technicians. Following industry standards at all times, we’re on hand to solve your IT issues. With accreditation from Microsoft & CompTIA, we have the best IT engineers in Northampton for high-level healthcare IT support.
Effective Communication
From full IT management services to cyber security solutions and Office 365 optimisation, we’ll provide expert advice on implementing the right IT solution to optimise and streamline your processes. Communicating in a clear, honest and productive way without complex jargon.
Excellent Customer Service
We’re passionate about helping our colleagues in the healthcare sector. Delivering excellent customer service at every stage, we ensure each interaction is professional, friendly and supports your needs. Our commitment to customer satisfaction is reflected in our outstanding reviews. In fact, 99% of our customers would recommend our services, which is a testament to the trust and confidence we’ve built.
Flexible IT Support
From dentists and GP surgeries to private clinics and hospitals, every medical facility requires a different level of IT support. At Ashby Computers, we tailor our IT services to support and elevate your medical practice. No matter how many devices, networks or users you manage, we can implement and maintain an IT solution that benefits you.
FAQs for Healthcare IT Support
Healthcare IT support is a managed IT service bespoke to the healthcare and medical sectors. IT services often focus on the requirements and security needs of a healthcare facility and often include cyber security, email support, Cloud solutions and IT maintenance.
The cost of healthcare IT-managed services can vary depending on the size and needs of the organisation. Please contact Ashby Computers for a free consultation. We can conduct a site visit and expertly recommend the best IT solution.
No – when it comes to medical IT support, we can scale our services to as few or as many devices, networks or users as you have. We can also implement IT solutions that grow with your business, safeguarding you for the future. Any sized medical practice is at risk of cyber threats and costly IT problems. By having a trusted IT partner, you can avoid cyber threats, business downtime and quick resolutions to real-time IT issues.
Our support contracts are for four working hours, whether you’re on-site, at home, or in the office. However, our team often responds faster, as we know the significance an IT issue can have on construction firms. Our current response time is around 11 minutes, so you can feel confident you have IT support when needed.
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Get In Touch Today
Established for over 30 years
We have grown to support over 3000 concurrent IT systems, with no business ever being too small or too big.
We pride ourselves on our customer rentention rate of over 99% and average response times being excellent.
Tel:
01604 790979
Email:
Sales: sales@ashbycomputers.co.uk
Enquiries: enquiries@ashbycomputers.co.uk
Ashby Computers Services
Longman Court
Sketty Close
Brackmills
Northampton
NN4 7PL
What our Clients say about us
To find out more about our IT Solutions services, please give us a call on 01604 790979 or email us at service@ashbycomputers.co.uk