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Managed IT Services

Outsourced IT Managed Services

When your organisation relies on reliable and up-to-date IT systems, you don’t want to be held up by complications or issues. You want peace of mind that your IT infrastructure is running effectively behind the scenes, while you deal with the day-to-day. That’s precisely what we offer with our outsourced IT Managed Support for businesses. From commercial, hospitality and industrial sectors to offices and medical centres, our Managed IT Support packages are customised to meet your needs.

Ashby Computers IT Support specialists

Overseeing Your IT

24/7 Patch Management

Rather than waiting for a problem to arise, we provide 24/7 patch management to identify, resolve, and test vulnerabilities in IT infrastructures. This can include fixing outdated software, expired accounts, and bugs to improve overall IT performance.

Antivirus & Endpoint Security

As cyber threats increase and become more elaborate, we use the latest hacking tests to strengthen your cyber defences. Highlighting vulnerabilities in your IT network, we can implement preventive measures to protect your data, people, and customers at every possible touchpoint.

Firewall & Network Monitoring

Our Managed IT services include continuous monitoring of your IT network. Identifying issues and resolving them before they escalate into bigger, costly problems. While you focus on business as usual, we’ll fix slow or out-of-date software to avoid any frontline disruptions.

On-site & Remote Support

User support is a crucial component of Managed IT. We want to prevent business downtime and empower your team to be as productive as possible. From emails and logins to access permissions and daily IT issues, we provide end-to-end support and a single point of contact to help you maximise your IT’s value.
Ashby Computers IT Support Team

Benefits of Managed IT Support for Businesses

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Peace of mind that your IT systems work efficiently

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Enhanced cyber & digital security for colleagues & customers

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A cost-effective solution, helping to prevent costly repairs

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Access to on-site & remote expert technical advice

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Scalable to meet your growing demands

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Improve staff performance, productivity, confidence & morale

Your First Choice for Managed IT Support

We instil an agile and strategic approach to ensure your IT infrastructure operates to your needs. From ensuring networks and software speak fluently with each other and employee accounts are updated, to extensive cybersecurity measures and real-time IT resolutions. Our flexible packages, quick response and expertise offer you everything you need from an IT department to optimise your IT management and business potential.

Ashby Computers IT Support specialists

Why Choose Ashby Computers to Manage Your IT?

Cost-effective Solutions

Outsourcing your IT Management to an external partner means you save costs on internal investment, such as software, hardware and facilities. We can operate remotely or on-site, with our own devices to fully and comprehensively manage your IT systems.

Fast, Efficient Results

Along with our 24/7 helpdesk to answer and quickly resolve user IT issues, our Managed IT Services also means we’re always working behind the scenes. We have numerous processes in place to ensure your IT infrastructure is secure and performing at peak to avoid business interruption.

Highly Qualified IT Support Team

Investing in the best skillsets, technology and IT solutions available, we’re confident in our ability to expertly manage your IT requirements. Our friendly, highly qualified technicians are also fantastic problem-solvers, proactively spotting and resolving issues to keep your IT systems running smoothly.

Effective Communication

By continuously monitoring your IT systems, we can keep you informed at all times about the performance of your IT infrastructure. This also enables us to share concerns, our expert recommendations, and fix immediate issues. We’ll also provide best practices for users to help improve their IT awareness.

Excellent Customer Service

When Ashby Computers becomes your managed IT partner, we consider ourselves part of your team. Your success is our success, and we go above and beyond to ensure that your IT systems support your business needs and growth. Building trust, confidence, and long-lasting relationships with many of our clients.

Flexible IT Support

We have over three decades of IT experience, helping various industries enhance their IT management. We can customise our IT services to match your requirements, removing any IT stress and leaving you feeling confident that your IT network is operating efficiently and safely.

FAQs for Managed IT Services

Category: Managed Services

Managed IT Services is when you partner with an external IT specialist, like Ashby Computers, to install, oversee and manage your IT systems. This ensures your IT systems are in the hands of experts, who cover various IT tasks such as cybersecurity, software updates, data backup, technical support, and more.

Category: Managed Services

The cost of Managed IT Services depends on your requirements, the IT services needed, and the complexity of your operation. Once we have established your IT needs, we will provide an overall cost with fixed monthly payments. There are no unexpected costs or callout charges, and we offer a free, no-obligation quote.

Category: Managed Services

Business owners and managers frustrated or distracted by continuous IT issues would benefit from Managed IT Services. By outsourcing your IT tasks to industry experts, you can focus on your business while we ensure your IT infrastructure operates productively, securely and profitably.

Category: Managed Services

No, it doesn’t. At Ashby Computers, we tailor our Managed IT Services to match your business and user needs. Whether it’s one or a hundred devices, we can set up and take care of everything to ensure your operations run smoothly, safely and successfully.

Category: Managed Services

Unlike an in-house IT department that has multiple issues to manage, at Ashby Computers, you are our top priority. Our IT support contracts are 4 working hours; however, our team often responds faster as we know the significance an IT issue can have on manufacturers. Our current response time is approximately 11 minutes, so you can feel confident that you always have access to IT support.

Latest Case Studies

Scorpion Security

ID Lloyd and Sons

Pioneer Centre

Get In Touch Today

Established for over 30 years

We have grown to support over 3000 concurrent IT systems, with no business ever being too small or too big.

We pride ourselves on our customer rentention rate of over 99% and average response times being excellent. 

Tel:
01604 790979

Email:

Sales: sales@ashbycomputers.co.uk

Enquiries: enquiries@ashbycomputers.co.uk

Ashby Computers Services
Longman Court
Sketty Close
Brackmills
Northampton
NN4 7PL

What our Clients say about us

To find out more about our IT Solutions services, please give us a call on 01604 790979 or email us at service@ashbycomputers.co.uk