IT Helpdesk for Northamptonshire
Ashby Computer Services offer a dedicated IT helpdesk for small to medium sized businesses in and around the Northamptonshire area, with Ashby as your partner, we would become your outsourced IT helpdesk for any IT issue that your business may have.
We don’t offer a one size fits all solution to your IT problems, in fact, as no such thing exists!
Choosing the right IT partner
Choosing an IT partner can be a challenge, Ashby Computer Services believe in a long term relationships with our clients which is why our retention rate is second to none. You will gain access to our entire fully qualified team all based in Northampton and be given the highest level of customer service with a quick response time for your IT queries.
Microsoft gold partners
Ashby Computer Services are Microsoft gold partners meaning that you as the client will gain direct access to Microsoft expert team and experience as well as our own.
A solution fit for you
We understand that each business is different – some have more requirements than others. We never suggest long term contracts. We fully discuss all the options with you, your budget and specific needs so we can come with a proposal to get the right support for you and your business. We want your business to thrive, not for IT support to be a stumbling block to your growth.
Fast, efficient results
Our response times are guaranteed under each customers unique service level agreement, however we feel there a quick response is key when you have a critical IT support requirement. Our average response times for our clients is 15 minutes meaning that you get the answers and support you need as quick as possible.
High satisfaction rate
Customer satisfaction and customer service is key which is why our helpdesk have satisfaction survey requests sent out after each ticket. Ashby Computers has a high satisfaction rating of over 4.8 / 5.0 and is key to our success. Ashby Computers will give you not just excellent IT support but a great experience at the same time.