How much does this service cost?

Each company is different but the costs are based on a per device or per user basis.

What are the benefits of Remote IT support?

One of the biggest benefits of remote IT Support is the cost savings that businesses experience by making business IT support costs lower as you are reducing the travel times. A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, can still be included even with a remote support only contract.

What is remote support?

Most IT issues are now dealt with remotely and the need to attend site for IT faults is a lot less, so why pay for site visits if they are not needed? With our secure Teamviewer application our engineers will connect onto your machines and resolve the IT fault/s that you may have much quicker than waiting for a site visit.

What response times are available?

By default our support contracts are 4 working hours, however we rarely ever take that long (not once in the past 4 years) with the current response time for the past trailing 7 days being 11 minutes.

What size business can benefit from remote IT support?

Our team can and do support any size of business from 1 user up to a company of 150 IT users. We have specialised knowledge in a large number of industries and have seen a vast amount of line of business applications which we can also first line assist with.

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Cyber Security Awareness Training for Your Team

Reduce human risk and empower employees to recognise threats, avoid attacks, and strengthen your security posture.

Train Your Team

Why Cyber Security Awareness Matters

90% of breaches involve human error. Cyber threats are no longer just technical; they’re human. From phishing emails to voice scams, cybercriminals increasingly rely on human error to gain access to systems.

That’s why Ashby Computers has partnered with VIPRE Security Group to offer Advanced Security Awareness Training, a hands-off, cloud-based solution that trains your team to spot, stop, and respond to threats before damage is done.

This isn’t a once-a-year tick-box exercise. It’s a continuous, role-based learning path that creates lasting behaviour change, and stronger cybersecurity from the inside out.

Learn More or Request a Demo

What’s Included in the Programme

Our solution delivers a fully managed learning experience designed to build lasting cyber awareness habits across your organisation. Here’s what you’ll get:

Pre-built learning paths tailored to job roles
Unlimited phishing simulations
1 x Vishing (voice phishing) simulation
USB baiting test for physical threat awareness
Password-free login for easy access

Automated monthly training modules (2–3 min)
Customisable phishing templates for realistic scenarios
1 x Smishing (SMS-based) simulation
Real-time tracking and performance reports
Multi-award-winning content developed by adult learning experts

How It Works

1. Quick Onboarding

We’ll get your team set up in days, not weeks.

2. Automatic Delivery

Courses and simulations run on a pre-set schedule, requiring minimal admin.

3. Continuous Reinforcement

Bite-sized learning keeps cybersecurity top of mind year-round.

4. Data-Driven Insights

Monitor performance, flag risk areas, and track improvements over time.

Who It’s For

This training is ideal for:

SMEs looking to reduce human cyber risk
IT managers seeking continuous, automated training
Companies working towards Cyber Essentials or compliance frameworks

Combine With Full Cyber Protection

At Ashby Computers, we provide a full suite of cyber defence services, including:

Free Cyber Risk Assessment
Cyber Essentials Certification
Endpoint & Network Protection
Expert-Led Remediation Support

Explore our full Cyber Security Services

Get Started Today

Empower your employees to be the strongest part of your security strategy.

Learn More or Request a Demo