How much does this service cost?

Each company is different but the costs are based on a per device or per user basis.

What are the benefits of Remote IT support?

One of the biggest benefits of remote IT Support is the cost savings that businesses experience by making business IT support costs lower as you are reducing the travel times. A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, can still be included even with a remote support only contract.

What is remote support?

Most IT issues are now dealt with remotely and the need to attend site for IT faults is a lot less, so why pay for site visits if they are not needed? With our secure Teamviewer application our engineers will connect onto your machines and resolve the IT fault/s that you may have much quicker than waiting for a site visit.

What response times are available?

By default our support contracts are 4 working hours, however we rarely ever take that long (not once in the past 4 years) with the current response time for the past trailing 7 days being 11 minutes.

What size business can benefit from remote IT support?

Our team can and do support any size of business from 1 user up to a company of 150 IT users. We have specialised knowledge in a large number of industries and have seen a vast amount of line of business applications which we can also first line assist with.

Secure IT Support for Financial & Professional Services

Protect sensitive data, meet compliance requirements, and maintain reliable systems with finance-focused IT support.

Speak to an IT Expert

Financial services operate on a secure and reliable IT infrastructure. The smallest glitch can cause catastrophic results, impacting reputation and client confidence. When money is involved, robust IT support is essential — safeguarding sensitive information and personal data and ensuring systems and software are impenetrable.

Ashby Computers is an expert IT partner for financial service providers in Northamptonshire including Kettering, Wellingborough, Corby, Rugby, Rushden, and Northampton.We provide strategic advice to protect your staff and clients, keep you FCA compliant, and implement IT solutions that evolve with business growth and the latest technology.

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Types of Finance IT Services

Cyber-threat Prevention

Financial service providers of any size are prime targets for cyber threats, hacking, and malware. With highly intricate attacks, we implement a robust cybersecurity system to prevent and protect your digital assets. We’re proactive rather than reactive to save you time and avoid costly solutions, while keeping you compliant and your data safe.

User Vulnerabilities

From training and Cloud IT solutions to remote IT support and an efficient IT helpdesk, we support financial service teams. With employees sharing data from various locations, our IT setups ensure your networks and potential weak points are secure and robust. We also provide additional support for password problems and spotting phishing emails.

Safe Transaction Handling

Companies that manage money are at a higher risk for hackers. Our engineers not only recommend a strategic approach to secure your data and mitigate these risks, but we also implement a matrix of IT security software to keep your and your client’s financial data safe. Overseeing any transactions, from processing payments to money transfers and fraud detection.

Secure Financial Data

Our managed IT services ensure that any company within the financial sector remains secure and compliant with Government regulations. With complex IT systems tailored to your requirements, you have peace of mind that personal data and financial information are secure. Our disaster recovery strategy also minimises operational downtime, helps prevent financial losses, and cements client confidence.

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The Benefits of Managed IT Support for Financial Services

Secure data storage, handling and sharing
Business scalability and continuation
Minimise business downtime
Increase operational efficiency and security
Strategical advice for growing business and the latest IT threats
Full IT management and on-hand IT support

Your First Choice for Financial IT Support

IT is essential to the success and security of the financial world. Digital assets and transactions allow companies to operate, so IT systems must be functional, effective, and secure. As your IT Partner, you’ll receive expert advice and scalable solutions that prevent the latest cyber threats, as well as a team continually working behind the scenes to protect your investment.

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Why Choose Ashby Computers?

Cost-Effective IT Contracts

Our flat-fee cost format offers cost-effective IT solutions to any business of any size within the financial sector. This means you’ll receive tailored IT support to meet your requirements, whether you have one or multiple users. We will never charge you over the odds for a simple IT service. Our team aspires to find the best, long-lasting solution, keeping you informed of every update along the way. So you won’t have any unwanted surprises when you receive your invoice.

Fast, Efficient Results

For financial service providers, we understand the importance of your IT system and security in your day-to-day processes. Our team of IT specialists goes above and beyond, continuously preventing cyber attacks. They’re also available via our IT helpdesk to quickly resolve real-time IT issues. We always provide a friendly, transparent, and result-driven IT service that saves you time, stress, and costly solutions.

Highly Qualified IT Support Team

Our IT technicians have the highest level of training required to complete the job to the standards that we strive for. We have some of the most efficient IT engineers in Northamptonshire who are available as and when you need their help.

With accreditation from Microsoft & CompTIA, you can rest assured that our IT engineers are the best people equipped to proved your business with the IT support it deserves.

Effective Communication

Your expertise lies in financial services. Ours lie in protecting your services through secure IT solutions. From full IT management and remote IT support to cybersecurity and Office 365 optimisation, we’ll always provide expert advice to increase productivity and security. We always communicate in a friendly and personable manner, avoiding unnecessary IT jargon and complexities. Our mission is to explain the issues as soon as they’re diagnosed and find a fast, efficient and effective solution.

Excellent Customer Service

We take pride in delivering excellent customer service, ensuring that every interaction is professional, friendly, and tailored to meet the needs of a financial service provider. Our commitment to customer satisfaction is reflected in our outstanding reviews on platforms like Google and Review.io. In fact, 99% of our customers would recommend our services to others, a testament to the trust and confidence we’ve built over the years.

Flexible IT Support

Whether you’re a financial services team with a single user or managing a team of 100, our dedicated IT support services are designed to meet your unique needs. We provide reliable assistance and proactive solutions to ensure your IT systems run smoothly daily. From troubleshooting issues to routine maintenance, our team is here to help, allowing you to focus on achieving your business goals.

Frequently Asked Questions

What are your response times to IT queries?

IT Support for Finance

Does the size of our business matter?

IT Support for Finance

How much does the service cost?

IT Support for Finance

What is financial service IT support?

IT Support for Finance

Do you help finance firms meet compliance and security requirements?

IT Support for Finance

Can you support secure remote access for advisers and staff?

IT Support for Finance

Ashby Computer Services provides IT support for small and medium-sized businesses across Northamptonshire.

We support organisations in Northampton, Kettering, Corby, Wellingborough, and surrounding areas, delivering managed IT support, helpdesk services, cyber security, and ongoing IT management.