Premium Warehousing – MDR Project
Challenges
Premium Warehousing faced increasing cybersecurity demands due to the evolving threat landscape and the need to meet compliance standards. Their existing antivirus solution lacked the advanced detection and response capabilities required to protect against modern threats. Key challenges included:
- Limited visibility into endpoint activity and threat behaviour.
- Inadequate response mechanisms for real-time threat mitigation.
- Manual patching processes and inconsistent policy enforcement.
Solution
To address these challenges, Premium Warehousing adopted VIPRE Cloud EDR+MDR, a managed detection and response platform offering real-time threat intelligence, automated remediation, and centralised policy control. The solution included:
- Deployment of VIPRE Endpoint Detection and Response (EDR) with Managed Detection and Response (MDR) services.
- Integration of Web Access Control and Patch Management add-ons.
- Replacement of the current antivirus system with VIPRE’s cloud-managed platform.
- Setup of automated notifications and centralised dashboards for ongoing monitoring.
Implementation / Process
The implementation was executed through a structured remote installation process:
- Preparation and Planning: The existing antivirus software was removed, and group policies were reviewed to align with Cyber Essentials configuration standards.
- Remote Deployment: A full-day remote session was scheduled to install VIPRE across all relevant systems. The installation included endpoint agents, patch management modules, and EDR+MDR components.
- Configuration and Policy Enforcement:Site-specific exclusions were configured, and automated notifications were set up to alert administrators of any anomalies or threats.
- Testing and Validation:Post-installation, the system was monitored for false positives. Several alerts were reviewed and resolved in collaboration with VIPRE support, confirming the safety of flagged files and ensuring system stability.
- Ongoing Support:The VIPRE MDR team provided continuous monitoring and support, ensuring rapid response to any future incidents and maintaining optimal protection.
Results/Benefits
- Enhanced Threat Detection: The new system provided real-time visibility into endpoint activity and significantly improved threat detection accuracy.
- Reduced Operational Overhead: Automated patching and centralised policy management reduced the need for manual intervention and improved IT efficiency.
- Improved Compliance: The upgrade aligned Premium Warehousing’s infrastructure with Cyber Essentials standards, supporting regulatory compliance.
- Rapid Incident Resolution: False positives were quickly identified and resolved through VIPRE’s MDR team, minimising disruption and maintaining trust in the system.
- Scalable Security Framework: The cloud-based platform allows for easy expansion and integration with future security initiatives.
Key Takeaways
- Managed Security Services Deliver Value: Leveraging MDR services ensures expert oversight and faster incident response.
- Automation Enhances Efficiency: Automated patching and alerting streamline operations and reduce risk.
- Proactive Planning is Essential: A structured rollout and clear communication with stakeholders are critical to successful implementation.
- Vendor Collaboration Matters: Close coordination with VIPRE support helped resolve issues quickly and optimise system performance.
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