How much does this service cost?

Each company is different but the costs are based on a per device or per user basis.

What are the benefits of Remote IT support?

One of the biggest benefits of remote IT Support is the cost savings that businesses experience by making business IT support costs lower as you are reducing the travel times. A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, can still be included even with a remote support only contract.

What is remote support?

Most IT issues are now dealt with remotely and the need to attend site for IT faults is a lot less, so why pay for site visits if they are not needed? With our secure Teamviewer application our engineers will connect onto your machines and resolve the IT fault/s that you may have much quicker than waiting for a site visit.

What response times are available?

By default our support contracts are 4 working hours, however we rarely ever take that long (not once in the past 4 years) with the current response time for the past trailing 7 days being 11 minutes.

What size business can benefit from remote IT support?

Our team can and do support any size of business from 1 user up to a company of 150 IT users. We have specialised knowledge in a large number of industries and have seen a vast amount of line of business applications which we can also first line assist with.

Cyber Security Awareness Training

Empower Your Team to Be Your First Line of Defence

Why Cyber Security Awareness Matters

90% of breaches involve human error. Cyber threats are no longer just technical; they’re human. From phishing emails to voice scams, cybercriminals increasingly rely on human error to gain access to systems.

That’s why Ashby Computers has partnered with VIPRE Security Group to offer Advanced Security Awareness Training, a hands-off, cloud-based solution that trains your team to spot, stop, and respond to threats before damage is done.

This isn’t a once-a-year tick-box exercise. It’s a continuous, role-based learning path that creates lasting behaviour change, and stronger cybersecurity from the inside out.

Learn More or Request a Demo

What’s Included in the Programme

Our solution delivers a fully managed learning experience designed to build lasting cyber awareness habits across your organisation. Here’s what you’ll get: