Expert IT Support
IT Support for Northamptonshire
Ashby Computers are a managed service provider for a range of SMEs across Northamptonshire. Our dedicated team of IT service support consultants offer continuous IT support for your business, whether it’s a single user to a 100-user setup, we will provide IT support, helping you to maintain your IT systems on a day-to-day basis.
Our team of IT support experts operate within Northamptonshire and surrounding areas which means that we’re there when you need us most.
Reliable IT Support
For businesses seeking reliable IT support in Northampton, Ashby Computers stands out as a top choice. Our flat-fee structure ensures cost-effective solutions for SMEs, while our highly qualified team delivers fast, efficient results.
We pride ourselves on clear communication, explaining complex issues in simple terms. With Microsoft and CompTIA accreditations, we’re well-equipped to handle any IT challenge your business might face.
Remote IT Support
Getting remote IT support for you and your business has never been easier.
Small Business IT Support
At Ashby Computers, our friendly qualified IT professionals are here to support your small business with IT solutions.
Office 365 Support
Microsoft Office 365 is a subscription based online cloud solution that allows you to connect from anywhere with web-enabled apps.
Smooth IT Support Onboarding in 4 Simple Steps
Our Managed IT Support onboarding process is designed to be quick and hassle-free, freeing you from frustration in just four steps:
1. Get in Touch
2. Technology Assessment
3. Seamless Implementation
4. Security & Compliance Review
Why Choose Ashby Computers For IT Support?
Cost-effective System
Fast, Efficient Results
We understand the importance that your IT system has on your business’s day-to-day processes. Our team of expertly trained staff members will go above and beyond to ensure that they get you up and running. That means you will never have to waste time waiting for an IT solution. We will always provide a friendly, efficient & results-driven IT service.
Highly Qualified IT Support Team
Our IT technicians have the highest level of training required to complete the job to the standards that we strive for. We have some of the most efficient IT engineers in Northamptonshire who are available as and when you need their help.
With accreditation from Microsoft & CompTIA, you can rest assured that our IT engineers are the best people equipped to provide your business with the IT support it deserves.
Effective Communication
We know that not everyone is a mastermind when it comes to tech issues. That’s what our IT support services are here for. We communicate with you effectively and in a personable manner so we don’t scramble minds with complexities when describing IT system issues. Our mission is to explain the issues as soon as they’re diagnosed & find a fast, efficient & effective solution for your business.
Excellent Customer Service
Flexible IT Support
Frequently Asked Questions
Most IT issues are now dealt with remotely and the need to attend site for IT faults is a lot less, so why pay for site visits if they are not needed? With our secure Teamviewer application our engineers will connect onto your machines and resolve the IT fault/s that you may have much quicker than waiting for a site visit.
One of the biggest benefits of remote IT Support is the cost savings that businesses experience by making business IT support costs lower as you are reducing the travel times. A managed service approach will also provide businesses with comprehensive security, customized backup and recovery solutions, can still be included even with a remote support only contract.
Our team can and do support any size of business from 1 user up to a company of 150 IT users. We have specialised knowledge in a large number of industries and have seen a vast amount of line of business applications which we can also first line assist with.
By default our support contracts are 4 working hours, however we rarely ever take that long (not once in the past 4 years) with the current response time for the past trailing 7 days being 11 minutes.
Each company is different but the costs are based on a per device or per user basis.
Latest Case Studies
Foremost Print & Magnets
Moulton Parish Council
Scorpion Security
Other Cloud Services
IT Repairs
IT Infrastructure
Project Consultation
Maintenance Contracts
Contracted customers
Tickets logged in trailing 30 days
Minutes average response time
Contracted client computers
%
Of customers would recommend Ashby to another
Guarantee
Swap your IT services to us today, if you are not happy with our excellent service and skills – we will refund you any maintenance charges and give you £250+VAT to apologise for the inconvenience*.
*Maximum of 3-month term after onboarding.
Get In Touch Today
Established for over 30 years
We have grown to support over 3000 concurrent IT systems, with no business ever being too small or too big.
We pride ourselves on our customer rentention rate of over 99% and average response times being excellent.Â
Tel:
01604 790979
Email:
Sales:Â sales@ashbycomputers.co.uk
Enquiries:Â enquiries@ashbycomputers.co.uk
Ashby Computers Services
Longman Court
Sketty Close
Brackmills
Northampton
NN4 7PL
What our Clients say about us
To find out more about our IT Solutions services, please give us a call on 01604 790979 or email us at service@ashbycomputers.co.uk